Now you can consolidate contracts and touch-points, reducing cost, complexity and chaos. In order to provide the highest level of quality and performance, CloudCover's Service Overlay Team – comprised of industry veterans – manages all ticketing activity, parts delivery, logistics, and unique customer requirements. This optimizes the value of your support contracts and ensures that service level agreements are met.
Manage your entire service portfolio - OEM contracts, TPM contracts, software licenses, self-supported equipment.
In-portal, direct-to-expert services including full software, hardware and consulting support for network equipment.
Third-party hardware support includes all major storage vendors, including Dell, HP, IBM, and many more.
Third-party hardware support options for all major storage vendors, including Dell, HP, IBM, EMC, Hitachi, NetApp and many more.
CloudCover supplies OEM-independent maintenance and support for voice and data systems from most major manufacturer.
CloudCover offers a variety of additional Data Center Services on both a regularly-scheduled or as-needed basis.