- Products
Products and Features
Explore Key Features
- Partners
- Industries
Solutions for every oem
3PAR Maintenance and Support
Experience flexible and comprehensive support for all your 3PAR and HPE 3PAR hardware solutions.
STORAGE FIELD SERVICES EXPERTS
Data Center Utility Storage
Get flexible support on all your 3PAR and HPE 3PAR hardware. We service utility storage to midrange hardware, including 8000, 9000, and 20,000 series, flash and hybrid variations. Work with a team of seasoned professionals who possess in-depth knowledge of ASIC and the 3PAR OS software, including the advanced data reduction capabilities of 3PAR OS 3.3.1, compression and deduplication enhancements.
CloudCover provides cost-effective maintenance services for businesses looking to secure and maintain their clients’ 3PAR assets. Our tailored, high-quality services are 50-70% less than the manufacturer’s extended warranty costs, saving you money while ensuring adequate support and protection. Choose CloudCover for dependable, professional maintenance that prioritizes cost savings without sacrificing quality support for end-users.
- Storage Extension of Life Services
- Direct-to-Expert™ Support
- Global 24/7 SLAs
- Access to Your Own Platform
Hardware Extension of Life Services
Extend the life of your current hardware with CloudCover Third-Party Maintenance Support (TPM).
The lower costs associated with working with CloudCover’s TPM comes from flexibility: we create service level agreements tailored around your specific budget and needs.
- Support for Current and Legacy Hardware
- Increase Your Sales Margins
- Save Your Customers 40%+
Direct-to-Expert™ Support
We are your partner. When you need it, we can work on your behalf to resolve issues with your vendors and get your equipment properly serviced and back up and running quickly.
Our team holds the same certifications as many OEM engineers. We take support calls for all your equipment, including in-warranty devices. No more bouncing between different providers or dealing with the confusion of multiple contacts.
- OEM Certified Engineers
- In-House L3 Engineers
- 80% of Tickets Solved Directly by CloudCover's TAC Support
Access to the CloudCover Platform and Products
As a CloudCover maintenance partner, you’ll receive subscription access to the CloudCover Platform. The Platform’s visibility gives you the unique advantage of being able to consult with your customers on areas for consolidation, co-termination, and to optimize spend.
This is a key differentiator to all the other resellers or TPM “brokers” who do not have a centralized view of all maintenance contracts and activity, regardless of vendor.
- Create a Stickier Sales Strategy
- Increase Customer Satisfaction
