- Products
Products and Features
Explore Key Features
- Industries and Programs
Industries and Programs
Explore Program Benefits
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Flexible Product Solutions
Introducing the CloudCover Platform that started it all. Choose from product solutions built to fit with the tools you already own. Explore the additional features and perks of your subscription.
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How it Works
Products built to transform your IT management
Contract and Renewal Management
Never miss a renewal opportunity again. CloudCover tracks all maintenance contracts and reminds stakeholders of renewal dates.
Ticket and Incident Manager
View and manage all vendor and ticket types, and send and receive automatic updates via email through the platform’s dashboard.
Hardware Asset Monitoring
Track TPM, OEM and self-supported assets—anything you choose. View status, location and SLAs for each piece of equipment, and add custom fields to track any details meaningful to your company.
Features and Functions
Explore how to enhance the products and get the most out of your subscription.
White-Glove
Our white-glove features brand your customers' user-experience and supercharge your onboarding and support.
OEM Integrations
Customers, and their sales reps, can view and rectify OEM Smart Net status changes and renewals in a single dashboard.
Reporting
Create custom dashboard views or download and analyze the information in your applications of choice.
Software Enhancement
Learn how CloudCover can save you thousands of dollars in software licensing.
Customer Surveys
Build stronger relationships with your customers by giving them easy tools for feedback.
CRM
Gain total visibility into your customers' sales cycles using our built-in CRM fields.
Vendor Management
Get a better handle on the vendors providing maintenance to your customers.
Ongoing Support
Our products only work if they work for you. Receive ongoing product and sales support.
HOW IT WORKS
Build your custom plan
As a partner, you'll have subscription access to an intelligent suite of CloudCover product solutions as a part of your maintenance model. Customize to resell the solutions for your customers.
Centralize all maintenance
Improve efficiencies and drive cost-savings with full contract visibility.
Customize your end-user platform
Give end-users a platform where they can track TPM, OEM and self-supported assets—anything they choose.
Reduce licensing fees
Extend the value of software you have by integrating your APIs, giving you singular access into your existing software and vendor portals.
Never miss a renewal opportunity again
Track all maintenance contracts. Automatic renewal reminders are sent to stakeholders as deadlines approach.
End the service ticket black hole
Customers can request service and track all ticket and SLA activity directly in the platform regardless of vendor.
Custom demo and proof of value
Build or buy? With CloudCover you don't have to choose. We can create custom test environments for all your stakeholders during our PoV.
