New Features & Enhancements

• Multi-Language Support
• • Language Selector – Users can now select their preferred language directly from their profile. Once set, the platform adapts the UI to display content in the chosen language, supporting a consistent experience for global teams.
  • Chat Translation – Chat messages are automatically translated into each user’s preferred language, enabling seamless communication across multilingual teams without leaving the platform.
  • Date Format Localization – Date formats throughout the platform — including dashboards, reports, and charts — now adapt to each user’s locale, eliminating inconsistencies in how dates are displayed across different regions.

• Asset Management
  • Bulk Form Assignment on Assets – Operations teams can now bulk-assign form sets to large asset lists in a single action. This is especially valuable for large contracts where different groups of assets require different forms.
  • Assets Moved to Dedicated Tab – Asset data has been moved to its own dedicated tab within the relevant views, improving navigation and reducing clutter on heavily populated screens.

• Forms & Workflow
  • Multi-Select on Forms – Form fields now support a new multi-select component, making it easier for users to select multiple values in a single interaction with improved clarity and usability.
  • Client Request Form Visible at Event Level – The Client Request form is now surfaced directly at the field event level, so technicians and event participants can reference the CR form data without navigating back to the parent request.
  • Unique Form Names – Form names within a contract are now required to be unique, preventing duplicate naming conflicts and making it easier to manage and identify forms across a contract.

• Vendor Sourcing & Offer Tracking
  • Improved Vendor Sourcing – The vendor sourcing workflow has been enhanced to make it faster and more intuitive to identify, filter, and engage vendors during the field event scheduling process.
  • Offer Activity Tracked in Event History – All vendor offer lifecycle actions — sent, replied, rejected, and awarded — are now recorded as timestamped entries in the Field Event history table. This gives operations teams a complete, auditable view of sourcing activity.

• Location & Travel
  • Google Maps Autocomplete for Location Entry – Site location fields now use Google Places API autocomplete, enabling fast, accurate address entry with validated geocoding. This reduces manual entry errors and ensures location data is properly standardized.

• Chat Enhancements
  • Color-Coded Chat Bubbles – Chat message bubbles are now color-coded to visually distinguish messages coming from up-chain versus down-chain participants, making it easier to follow complex multi-tenant conversation threads.
  • Share Files from Client Request to Event – Files attached to a Client Request can now be shared directly to a linked field event, eliminating the need to re-upload the same file at the event level.

• Reporting & Export
  • T&M Indicator in CR & Event Exports – A Time & Materials (yes/no) column has been added to Client Request and Event export files, providing clearer visibility into billing type for each exported record.
  • Notification Email Update for External Users – Notification emails sent to external users who do not have platform access no longer include a “View Details” link, reducing confusion for recipients outside the platform.