HPE 3PAR Support with Third-Party Maintenance - CloudCover

HPE 3PAR Support with CloudCover

CloudCover has a team of experts ready to support your customers’ HPE 3PAR infrastructure, globally.

Extend the Life of Your HPE 3PAR with Expert Third-Party Support

Enterprise-grade 3PAR support at significantly less than HPE’s extended warranty pricing.

When HPE declares your 3PAR StoreServ array End of Service Life (EOSL), you don’t have to rip and replace — and you don’t have to pay OEM premium extended-warranty rates. CloudCover delivers third-party maintenance (TPM) for 3PAR storage arrays that matches or exceeds OEM service, at a fraction of the cost, so you can extend the life of hardware that still performs.

CloudCover specializes in providing robust, reliable third-party support that extends the life of your HPE infrastructure, ensuring you maintain peak performance and security.

Supported HPE 3PAR Models

3PAR E Series – The original 3PAR platform
3PAR F Series – Legacy midrange
3PAR S Series – Legacy enterprise class
3PAR T Series – Legacy enterprise class
3PAR V Series – High-end legacy platform
3PAR 7000 Series – StoreServ midrange
3PAR 8000 Series – StoreServ 8200, 8400, 8440, 8450 – EOSL August 31, 2026
3PAR 9000 (9450) Series StoreServ – EOSL May 1, 2027
3PAR 20000 Series – StoreServ 20450, 20800, 20840, 20850 – EOSL May 1, 2027

Don't see your exact model? We likely still cover it — ask us.

CoverIT™ Platform

Utilize an intelligent suite of SaaS applications. Purpose-built by OEM and TPM Maintenance experts.

24/7/365 Technical Assistance

Round-the-clock support to keep your systems running smoothly. Global coverage with a local response.

Proactive Monitoring with MonitorIT™

Early detection and resolution of potential issues before they impact your operations.

Comprehensive Security Updates

Keep your HPE 3PAR systems secure with the latest patches and updates.

Hardware Maintenance

Support for your hardware and software environments, ensuring longevity and performance.

Tailored Support Plans

Flexible Terms & SLA's – including our standard 24x7x365 support.

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Proactive Service Delivery Powered by CoverIT™ Platform

CloudCover enables partners to streamline service delivery across complex, multi-vendor environments with greater efficiency, visibility, and control.

Why CloudCover?

Seamless Continuity

CloudCover keeps your 3PAR StoreServ investment productive long after the warranty clock runs out without compromising security or uptime.

Cost Efficiency

CloudCover’s third-party support solutions provide significant savings and a reduction in technology debt.

Expertise You Can Trust

With years of experience integrating, supporting, and managing HPE 3PAR systems, our engineers have deep knowledge of the platform, its applications, and how they reside in the IT stack.

CloudCover Exceeds All Industry Standard SLAs

24 x 7 x 4

8 x 5 x Next Business Day

On-site by 5PM (local time) next business day (NBD)
Business day is considered 8AM - 5PM at the location of service
If submission is entered after 5PM and before 8AM the following day, NBD will be considered the second business day
Ticket will be acknowledged within 1 hour

Select or Customize Your Service Offering

Field Engineering

Remote Support

Parts

CloudCover HPE 3PAR Support FAQ

What is Third-Party Maintenance (TPM)?

Third-Party Maintenance (TPM) is IT maintenance offered from an independent service provider in lieu of the original manufacturer of the hardware device. Enterprises utilize TPM for a multitude of reasons including savings of more than 40%, the OEM has discontinued support, and when greater flexibility is needed as an organization makes strategic IT initiatives including migrating to the cloud. The service and experience is nearly identical to OEM support except for certain software requirements, which promotes hybrid support – the combination of OEM and TPM to best serve your organization. CloudCover is your trusted advisor to identify the best path giving you an “easy button” experience.

Can I still get support for an HPE 3PAR array after it reaches End of Service Life?

Yes. CloudCover provides third-party maintenance for HPE 3PAR StoreServ arrays that have reached or are approaching EOSL, including 24x7x365 monitoring, L3 engineering, and pre-positioned spare parts — typically at 30–50% below HPE's extended warranty pricing.

What do you need to quote 3PAR support?

To request a maintenance quote, please provide a 'showinventory' report of your 3PARstorage array. For detailed instructions on how to run this report, please request this from CloudCover. We will require the model - quantity/type of drives / quantity of nodes per array, and any attached switches needing coverage.

CloudCover will review our SLA options, global service locations, and align with your current service model.

What is CloudCover's Direct-to-Expert™ Support?

While having multiple delivery partners is great for cost savings, don't make your engineers scramble to figure out who to call. Every enterprise should have multiple service partners based off geography, skillset, and lifecycle of the IT asset. Our software unifies all of that data and is a single resource to help guide your engineers through service delivery with the goal of solving the ticket without extra time and resources being drained from your organization.