Maintenance isn’t a one-time sale. But if you don’t have a way of tracking warranty and service maintenance data, you’re missing opportunities to help your customers and grow your revenue at the same time. We help you build your own managed service solution.
Our managed maintenance platform combined with our white-glove service management team of industry veterans, combines to give you and your customers a world-class support experience.
Manage your entire service portfolio:
• OEM contracts
• TPM contracts
• Software licenses
• Self-supported equipment
All elements are normalized and optimized in your own maintenance platform. Our Gartner-recognized portal gives you a comprehensive view of your entire environment. Discover your assets. Associate all assets with contracts and vendors. Be alerted of all renewals and SLAs all while normalizing your entire view of your maintenance portfolio.
Clean up the chaos. Maintain your maintenance. Enhance your customers' satisfaction.
We own all support from the first call - TPM or as your proxy for OEM contracts. Become proactive rather than reactive and capitalize on renewal opportunities with CloudCover’s custom automation. CloudCover solves it all.
CloudCover offers a robust variety of service levels to support any requirement.
CloudCover leverages field service locations and forward stocking locations (FSLs)